Privacy Policy

Effective Date: July 11, 2026

Samaway ("we") collects the information you submit through our forms (name, contact details, travel preferences, dates, budget, group size) to respond to your requests, provide quotes and guidance, and — where you ask us to — share your inquiry with a relevant verified company or licensed partner agency. We do not sell your personal information.

What we collect

Contact and inquiry details you submit via forms, chat, phone, or WhatsApp.
Account details if you register (email, name, password hash).
Usage analytics (pages visited, referrers) via standard analytics tools.

How we use it

To respond to inquiries and provide the services you request.
To hand qualified inquiries to the company or partner agency you selected or matched with — this is disclosed at the point of submission.
To send service updates and, with your consent, seasonal guidance emails. You can unsubscribe at any time.

SMS / Mobile Messaging & Consent

When you provide your mobile number and opt in to SMS updates, you consent to receive text messages from Samaway about your inquiry, trip logistics, and service updates. Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to SMS is not a condition of purchase. Mobile numbers and opt-in status are not shared with third parties for their own marketing.

Data retention and rights

We retain inquiry data for as long as needed to provide services and meet legal obligations. You may request access, correction, or deletion of your personal data by emailing [email protected].